Privacy Policy

Last Updated: 3/20/2025

Introduction

PCE (Pressure Cleaning Equipment) ("Company," "we," "our," or "us") is committed to safeguarding the privacy of our customers, visitors, and users (collectively referred to as "you" or "your"). This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information obtained through our website and related services. By accessing or using our website, you acknowledge and consent to the practices described in this Privacy Policy.

Information We Collect

We collect personal and non-personal information to improve our services, process transactions, and enhance your experience. This information is collected in the following ways:

Information Provided by You

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment processors such as WooCommerce)

Automatically Collected Information

  • Internet Protocol (IP) address
  • Browser type and version
  • Device identifiers and specifications
  • Operating system and platform details
  • Geographic location (if enabled)
  • Browsing behavior and referring/exit pages

How We Use Your Information

  • To facilitate, process, and fulfill orders placed through our WooCommerce-powered online store
  • To provide customer support and respond to inquiries
  • To enhance and personalize user experience on our website
  • To maintain and improve website functionality, security, and usability
  • To process payments securely and efficiently
  • To analyze and optimize our marketing strategies using Google Merchant Center and related tools
  • To communicate promotional offers, newsletters, and service updates (users may opt out at any time)
  • To comply with applicable legal requirements and regulatory obligations

Sharing of Information

We do not sell, rent, or trade personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We share necessary information with third-party service providers who assist in payment processing, order fulfillment, shipping, website maintenance, and marketing.
  • Analytics & Marketing: We use Google Merchant Center, Google Analytics, and advertising platforms to analyze user interactions and enhance our services.
  • Legal Compliance: We may disclose personal information if required by law, to enforce our Terms and Conditions, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies help store user preferences, track shopping cart details, and optimize site performance.

Types of Cookies Used:

  • Essential Cookies: Required for site functionality, such as processing transactions.
  • Analytical Cookies: Used for tracking user behavior via Google Analytics.
  • Marketing Cookies: Used for remarketing campaigns and ad personalization.

Managing Cookies: Users may modify browser settings to disable or delete cookies; however, doing so may affect website functionality.

Data Security and Protection Measures

We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmissions
  • Secure storage and access controls for sensitive information
  • Regular monitoring and updates to security protocols
  • Restricting access to personal data to authorized personnel only

While we strive to maintain the highest security standards, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute data security.

User Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request access to personal data collected about you.
  • Right to Correction: Request corrections to any inaccurate or incomplete information.
  • Right to Deletion: Request deletion of personal data under applicable legal conditions.
  • Right to Restrict Processing: Request limitations on how your data is processed.
  • Right to Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at support@pressurecleaningequipment.com.

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take immediate steps to delete the information.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

Contact our friendly team at 800-439-4465 or email support@pressurecleaningequipment.com